| Feature | Crezu Mobile Browser | Hypothetical Dedicated App |
|---|---|---|
| Application functionality | Full | Full |
| Offer comparison | Full | Full |
| Push notifications for offer updates | Not available | Would be available |
| Biometric login (fingerprint / Face ID) | Depends on browser settings | Typically available |
| Offline access | Not available | Limited offline browsing possible |
| Account dashboard access | Yes (via browser) | Yes |
| Download required | No | Yes |
| Risk of unofficial fake apps | None (URL-verified browser) | Present if not from official store |
What to Do If You See a Crezu App in an App Store
If you encounter an application labelled as "Crezu" in the Google Play Store or Apple App Store while in South Africa:
- Check the developer name — it must be the official Crezu company (crezu.com).
- Verify the link was obtained directly from the official crezu.co.za website.
- Read the reviews carefully for any signs of fraudulent behaviour.
- If in doubt, use the mobile browser version at https://crezu.co.za/ instead — it is functionally equivalent.
Troubleshooting Mobile Browser Issues
The Crezu website is not loading on my phone
- Check your mobile data or WiFi connection.
- Try clearing your browser cache (Settings → Privacy → Clear Browsing Data).
- Try a different browser.
- Check if crezu.co.za is accessible on a desktop/laptop — if not, the site may be temporarily down.
The application form is not submitting
- Ensure all required fields are completed.
- Check that your browser is up to date.
- Disable any browser pop-up blockers that may be interfering.
- Try switching from mobile data to WiFi or vice versa.
I cannot upload documents on my phone
- Most browsers allow you to access your phone's camera or file gallery directly from a file upload field.
- If the upload button does not respond, try the desktop site (browser settings → Request Desktop Site) and complete the upload from there.
FAQ — Mobile App
Is there a Crezu app I can download for South Africa? No dedicated South African Crezu app was available in South African app stores as of May 2026. Use the mobile-optimised website at crezu.co.za.
Is the mobile browser version of Crezu safe? Yes, provided you access it via the correct URL (https://crezu.co.za/) directly typed into your browser, not via a link from an unknown source.
Will Crezu release a South African app in future? [DATA NOT AVAILABLE — check crezu.co.za for announcements] The global Crezu brand has released apps in other markets, so a South African app is possible in future.
Can I manage my loan repayments through the mobile browser? Crezu's own platform manages your application and matching status. Repayment management is done through the individual lender's own portal or banking debit order — not through Crezu.