Author: Sarah Ndlovu, Financial Content Analyst Published: 18 May 2026 | Last Updated: 18 May 2026
Risk Disclaimer: Taking out a loan is a financial obligation. Failure to repay on time can result in additional fees, damage to your credit record, and legal action. Only borrow what you can afford to repay. This page is for informational purposes only and does not constitute financial advice.
Who Is Koodo?
Koodo is a South African micro-finance and short-term credit provider operating under the brand name Koodo and the registered legal entity Fetrast Cash Loans (Pty) Ltd. The company focuses exclusively on fast, small-value payday-style loans aimed at employed South Africans who need emergency cash between salary dates. Koodo operates entirely online, with no physical branch network required for the application process, and additionally offers a WhatsApp-based application channel, making it accessible to a broad segment of South African borrowers.
The company is headquartered at 2nd Floor, Dainfern Square, Corner William Nicol Drive & Broad Acres Drive, Dainfern, 2055, Johannesburg, Gauteng.
NCR Registration and Licence
Koodo holds a valid registration with the National Credit Regulator (NCR) under the National Credit Act 34 of 2005 (NCA). The NCR regulates all credit providers in South Africa to ensure responsible lending and consumer protection.
NCR Registration Number: NCRCP16647
How to Verify Koodo's NCR Licence (Step-by-Step)
South African consumers are entitled — and encouraged — to verify any lender's credentials before borrowing. Here is how to check Koodo's NCR registration:
- Visit the official NCR website at https://www.ncr.org.za/.
- Navigate to the "Registers" section in the main menu.
- Select "Credit Providers Register" from the dropdown.
- In the search field, enter "Fetrast Cash Loans" or the registration number NCRCP16647.
- Click "Search" and confirm that the entity appears with an Active status.
- Cross-reference the listed address and trading name with those published on koodo.co.za.
If the provider does not appear in the NCR register, or appears with an Inactive or Cancelled status, do not proceed with any loan application. Lending without NCR registration is illegal in South Africa.
Company Structure and Background
Koodo operates as a micro-finance lender focused on the short-term, small-amount credit segment — commonly referred to as payday loans. The company serves employed South Africans who require funds of up to R5,000 and are able to repay within 61 to 65 days, typically aligned to their next pay date.
The brand emphasises speed and convenience, positioning itself as an alternative to traditional bank overdrafts and credit cards for consumers who need rapid access to small amounts. All processes — from application to disbursement — are designed to be completed without visiting a physical office.
Contact Details and Support
Koodo makes the following contact channels available to customers and prospective borrowers:
| Contact Method | Detail |
|---|---|
| admin@koodo.co.za | |
| Phone | 087 152 0190 |
| Alternative Phone | 078 063 4234 |
| Available (same numbers — confirm via site) | |
| Physical Address | 2nd Floor, Dainfern Square, Corner William Nicol Drive & Broad Acres Drive, Dainfern, 2055 |
| Website | https://koodo.co.za |
Support Hours: [DATA NOT AVAILABLE — contact Koodo directly to confirm office hours.]
Unique Features
- Dual application channel: Apply online via the website or directly through WhatsApp.
- Same-day disbursement: Funds are transferred to your bank account on the same day as approval in most cases.
- No branch visits required: The entire lending process is digital.
- Transparent fee structure: Koodo publishes its rates and fees openly on the website at https://www.koodo.co.za/rates-and-fees.
Editorial Note
The Creditdeals.io editorial team verified Koodo's NCR registration number and cross-referenced publicly available fee disclosures as part of this review. All data was accurate as of 18 May 2026.