At the time of audit (May 2026), MoneyHello does not publish a native iOS or Android app on App Store / Google Play. The service is delivered as a responsive web app optimised for mobile browsers.
### How to use MoneyHello on mobile
1. Open Chrome, Safari or Edge on your phone.
2. Navigate to https://moneyhello.co.za/.
3. Optionally, add the site to the home screen (PWA-style shortcut).
4. Complete the calculator and form just as you would on desktop.
### Functions on mobile
- Calculator slider.
- Pre-filled form via autofill.
- OTP delivered via SMS to the same handset.
- File upload via the device camera (proof of residence, ID photo).
### Mobile vs web — functional differences
| Feature | Mobile web | Native app |
|---|
| Apply | Yes | n/a |
| OTP login | Yes | n/a |
| Push notifications | Browser only | n/a |
| Document upload | Camera / file picker | n/a |
Troubleshooting
Calculator slider not moving. Hard-refresh the page and disable any aggressive ad blockers.
Cannot upload bank statement. Use the camera capture or a PDF under 5 MB; rename non-Latin filenames.
Page reloads on payment redirect. Allow cross-site cookies for the matched lender's payment gateway.
FAQ — mobile
Is there a MoneyHello app on Play Store? No native app at the time of review.
